Frequently Asked Questions
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Frequently
Asked
Questions
Are Registered Dietitians and Nutritionists the same?
The answer is, it depends! While the terms "Registered Dietitian" and "Nutritionist" are sometimes used interchangeably, they are not always the same. The title "Dietitian" is legally protected in Canada, meaning that only individuals who meet specific qualifications and standards can use it. In some provinces, such as Alberta, Quebec, Nova Scotia, and Prince Edward Island, the title "Nutritionist" is also protected, so in these regions, the two titles are equivalent. However, in other provinces like British Columbia, the title "Nutritionist" is not protected, so it can be used by anyone, regardless of their level of training or expertise.
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It's important to note that titles like "Registered Holistic Nutritionist" or "Certified Nutritional Practitioner" are not the same as "Dietitian." These titles are often used by individuals who have completed privately-owned training programs, and the length and quality of their education may vary greatly. Therefore, it's crucial to be informed and discerning when seeking nutritional advice, and to prioritize consulting with qualified healthcare professionals like Registered Dietitians.
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To find out if your nutrition provider is registered, go to the College of Health and Care Professionals of British Columbia's website to confirm (I am registrant #1299).
Are your services covered by extended health plans?
It's possible that your extended health care plan may provide coverage for some or all of the cost of services provided by a Registered Dietitian. However, it's important to verify the details of your plan with your insurance provider before your appointment to ensure that you understand your coverage.
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If your plan does not provide coverage for Registered Dietitian services, you may still be able to claim a non-refundable tax credit for the expense. In British Columbia, Registered Dietitians are classified as "Authorized Medical Practitioners," which means that their services may be eligible for tax credits under certain conditions. Be sure to save your receipts and consult with a tax professional to determine your eligibility​.
Can you accept clients outside of BC?
No. I am licensed to practice dietetics in the province of British Columbia, only. If you require a Dietitian in another province, please visit the Dietitians of Canada website to find a provider in your area.
Is my information kept private and confidential?
Any information obtained during sessions with me, will be held in strict confidence. Information shared is private and confidential, and will not be shared, unless there is risk of harm to the client or others, or if my medical records are subpoenaed for a legal deposition or court hearing. Client records will be kept secure, in the Jane App booking system. Please see Jane's FAQ page for full details about their security and privacy policies. Please do not email me directly with personal medical information. All communication related to our therapeutic intervention will be shared via the Jane App only, as this is a HIPAA and PHIPA/PIPEDA compliant system.
What is your cancelation policy?
I kindly request at least 24 hours' notice for cancellations. You can cancel appointments online via the JaneApp booking system. Releasing the appointment in a timely manner, allows others to take advantage of the available slot.
Late cancellations (i.e. less than 24 hours' notice) and no-shows (i.e. cancellations after the session starts), incur the full fee. However, if you reschedule with in 30 days, I will credit you half the fee incurred for the missed appointment.